Shipping & Returns

Shipping Information

We ship all orders via FedEx, UPS, and USPS to ensure fast and reliable delivery.

U.S. and U.S. Territories: Orders are typically delivered within 1-3 business days after processing, depending on your location.

International Customers: Orders are typically delivered within 3-5 business days after processing, depending on your location.

We are committed to delivering your orders promptly and efficiently!

Returns & Exchanges Policy

We accept requests for returns and exchanges within 30 days of the order date.

If your request is approved, item(s) must be shipped back to us within 5 days of approval.

Important Guidelines:

Item(s) must be in their original packaging and show no signs of wear.
Requests must include your order number, a detailed description, and photos of the item(s) for review.

To submit a request, contact us via chat or email us at support@unatelier.store.