Shipping Information
We ship all orders via FedEx, UPS, and USPS to ensure fast and reliable delivery.
U.S. and U.S. Territories: Orders are typically delivered within 1-3 business days after processing, depending on your location.
International Customers: Orders are typically delivered within 3-5 business days after processing, depending on your location.
We are committed to delivering your orders promptly and efficiently!
Returns & Exchanges Policy
We accept requests for returns and exchanges within 2 days of delivery. If your request is approved, item(s) must be shipped back to us within 4 days.
Important Guidelines:
- Item(s) must be in their original packaging and show no signs of wear.
- Requests must include your order number and a detailed description along with pictures of the item(s) for review.
To submit a request, please contact us through the chat or at support@unatelier.store.
