Shipping Information
We ship all orders via FedEx, UPS, and USPS to ensure fast and reliable delivery.
U.S. and U.S. Territories: Orders are typically delivered within 1-3 business days after processing, depending on your location.
International Customers: Orders are typically delivered within 3-5 business days after processing, depending on your location.
We are committed to delivering your orders promptly and efficiently!
Returns & Exchanges Policy
We accept requests for returns and exchanges within 30 days of the order date.
If your request is approved, item(s) must be shipped back to us within 5 days of approval.
Important Guidelines:
- Item(s) must be in their original packaging and show no signs of wear.
- Requests must include your order number, a detailed description, and photos of the item(s) for review.
To submit a request, contact us via chat or email us at support@unatelier.store.
